. Primetech Systems Inc.
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Energy-Customer Relationship Management
 

Energy & Utilities like many other service industries need to differentiate themselves from the competition by knowing what their customers need and when. They must be able to proactively suggest new services and products to increase their revenue share.

Regulation and De-regulation in the Utilities industry lends itself well to the fact that the industry lacks a certain amount of best practices and processes required to shorten lead times in capturing new customer demand.

Utilities have traditionally operated with disparate Customer Care and Billing applications which has been compounded by all the consolidation of energy companies over the last several years.  

Because of our in-depth business knowledge of the industry and our performance implementing complex ETRM solutions, Primetech understands the importance CRM still plays in the industry and is well positioned to assist customers in this area.

Our key areas of focus have been:

CRM System Implementations

CRM System Assessments

CRM Analytics

Integration

 

 

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60 Abele Road, Suite 1105, Bridgeville, PA 15017 ***Phone: 866-678-7600/412-221-7600 ***Fax: 412-221-7642
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